Privacy Policy

Letzevent ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at letzevent.com (the "Platform"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Platform, and information from third parties.

a. Information You Provide

• Account registration details: name, email address, password
• Profile information: organisation name, phone number, country
• Payment information: billing details processed securely via our payment partners
• Event content: event names, descriptions, schedules, and related data you create
• Communications: messages, support requests, and feedback you send us

b. Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visit
• Device information: device type, operating system, unique device identifiers
• Cookies and similar tracking technologies
• Event page view analytics (aggregated, non-personally identifiable)

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the Platform
• Process transactions and send related billing information
• Send administrative information such as updates, security alerts, and support messages
• Respond to your enquiries and provide customer support
• Send marketing and promotional communications (you may opt out at any time)
• Monitor and analyse usage patterns to improve user experience
• Detect and prevent fraudulent or unauthorised activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting)
• Event Participants: When you register for or create an event, relevant information is shared with the event organiser or participants as necessary
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Your Consent: In any other circumstances where you have given explicit consent

4. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use:

• Essential cookies: Required for the Platform to function (e.g., session management, authentication)
• Analytics cookies: Help us understand how visitors interact with the Platform
• Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Platform may not function properly without cookies.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymise your personal data within 90 days, except where retention is required for legal or legitimate business purposes.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS/TLS), access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at support@letzevent.com.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the Platform after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: